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Campaign - Wheel Appearance Improvement

00 08 09

October 24, 2008

2019165





Vehicle Information

Condition

REQUIRED VEHICLE UPDATE TECHNICAL BULLETIN (RVUTB)
PERFORM ON ALL APPLICABLE VEHICLES WITHIN THE LIMITED NEW VEHICLE WARRANTY

RVU - 44G9/B6 Improving Wheel Appearance - United States ONLY

Tip:
Technical Bulletin Expiration Date: January 31, 2009.

Technical Background

Customers may be concerned with brake dust build-up and/or brake dust removal from wheels during cleaning.

Production Solution

None

Service

Requirements:

Vehicle must meet all of the following criteria:

- Procedure is valid only for vehicles that show this RVUTB code in the ElsaWeb Campaign/Action Information screen on the day of repair.

Claims will not be paid for work performed on vehicles not showing the RVUTB code open.

^ Vehicle must be within the Limited New Vehicle Warranty.

^ Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.

^ Procedure must be performed on applicable vehicles in dealer inventory prior to sale.

Tip:
Only perform this RVUTB during the PDI process AFTER washing vehicle.

Dealer Stock Vehicle

After washing vehicle, and only during PDI, wax wheels ensure bright wheel appearance and improve wheel clean-up after delivery.

Customer Vehicle

If vehicle is previously sold and this RVUTB codes shows open, DO NOT perform this RVUTB.

Warranty

Claim Entry Procedure
Immediately upon completion of the repair work, enter the correct code listed below. Claims will only be paid for vehicles that show this RVU open in ElsaWeb on the day of repair. To help ensure prompt and proper payment, attach the screen print to the repair order.

Additional Actions

Some of the affected vehicles may be involved in additional actions, recalls or service campaigns. Please check ElsaWeb so that any additional required work can be done simultaneously.

Claim Help

Contact the Warranty Helpline toll-free for help with claim entry.

Required Customer Notification

Inform your customer in writing by recording on the Repair Order any and all work that was conducted on the vehicle, including any and all updates completed under this RVU.





Required Parts and Tools








Additional Information

All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information.