Instruments - Instrument Cluster Clock/Trip Buttons Inop.
90 12 02November 5, 2012
2031334
Vehicle Information
Condition
Instrument Cluster Clock and or Trip Buttons Inoperative
Technical Background
This bulletin has been released to address concerns related to clock and trip meter adjustment using the instrument cluster buttons. Because of a fitment concern between the instrument cluster halves the buttons mounted on the instrument cluster may not function properly.
Since the lower housing does not fit properly with the upper housing, the
buttons do not make contact when time and/or trip meter is being set.
Production Solution
Improvement in the production process as of September 30th, 2012, VIN: AJ_CM474081.
Service
Tip:
The trim bezel and HVAC vent assemblies should be removed together - if the vents do not come out with the trim bezel they are difficult to remove.
^ Switch ignition OFF.
^ Disconnect and secure negative battery terminal.
Note:
DO NOT pull/pry on trim directly around vents.
Tip:
Interior of vehicle should be at or near room temperature prior to removing trim components.
^ Verify all three HVAC vents in the instrument cluster trim bezel are in the full-open position.
^ Apply protective tape (e.g. masking tape) to the knee bolster trim to prevent damage
^ Gently pry the lower section of the trim bezel loose from the bolster trim.
^ Gently pry the bottom of the bezel up and over the knee bolster trim.
^ With the locking tabs in front of the knee bolster trim pull directly on the bezel by hand at the 9 o'clock, then the 3 o'clock positions of the cluster
^ Disconnect the wire harness attached to the emergency flasher switch prior to fully removing the bezel/vent assembly.
^ Remove the upper steering column trim.
Note:
It is not necessary to remove the steering wheel or the lower steering column trim.
^ Remove the instrument cluster mounting bolts
^ Carefully pull the instrument cluster rearward slightly, and then tilt the assembly downward to access the wiring harness connection
^ Release the locking tab on the connector and unplug the harness from the back of the instrument cluster
^ Remove the instrument cluster from the vehicle.
^ Place the instrument cluster face up on a clean, sturdy surface.
^ With the instrument cluster removed from the vehicle inspect the seam between the two instrument cluster halves
^ If the cluster halves are not fully seated together gently press downward on the cluster. Be sure to press on the outside edges of the lens as shown to prevent damage.
^ While pressing down on the cluster, apply adhesive strip from kit# 5C0998870, one strip over the button housing and one over the locking tab
^ Perform same procedure on opposite side of instrument cluster.
Tip:
A total of four (4) pieces of adhesive strip from kit# 5C0 998 870 must be applied to the instrument cluster to complete repair.
Tip:
In cases where gray tape may be installed, remove gray tape and replace with adhesive strip from kit# 5C0 998 870.
^ Inspect instrument cluster thoroughly to ensure both halves are fully seated and fastened together
Tip:
With the repair complete, the seam gap will be approximately 1mm.
^ Reconnect electrical connector to instrument cluster and insert cluster into position.
^ Reconnect battery ground cable.
^ Check for operation of both buttons on instrument cluster before reinstalling.
^ Reinstall the instrument cluster and reassemble the vehicle.
^ Check for proper instrument cluster button operation
Warranty
Required Parts and Tools
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.