Campaign - Volvo On-Call Plus(R) Software Upgrade
NO: 39-44DATE: 6-29-2004
MODEL:
S60, S80, V70, V70XC
M. YEAR:
2003
SUBJECT:
SERVICE CAMPAIGN 136 VOLVO ON-CALL PLUS SOFTWARE UPGRADE
REFERENCE:
VADIS SOFTWARE MANAGER, SMB 00-136
Service Campaign 136 Volvo On-Call Plus Software Upgrade
DESCRIPTION:
Volvo Cars of North America LLC. has determined that an incorrect software specification may exist in the Volvo On-Call Plus Telephone Modules of certain model year 2003 S60, S80, V70 and XC70 vehicles that may prevent connection. If this occurs, the Volvo On-Call Plus service may not function.
SERVICE:
If the vehicle has an active Volvo On-Call Plus subscription, this condition can be corrected, or prevented with telephone module software upgrade.
Verify that there are no diagnostic trouble codes stored in the PHM. (Telephone module) Diagnose and repair any conditions causing diagnostic trouble codes in PHM prior to proceeding with software upgrade.
ORDER AND DOWNLOAD PHM UPGRADE SOFTWARE
Order PHM Upgrade software product 8691408 and complete download according to the established routine in VADIS.
IMPORTANT:
Software product 8691408 is used only for vehicles subject to campaign 136 VADIS application 2004 A or later must be installed and VCT firmware must be current.
Software download requires approximately 5 minutes; a battery charger must be connected to the vehicle.
Park the vehicle outside and verify the function of the PHM. Make an acquaintance call to the Volvo On-Call Monitoring Center by pressing the VOLVO ON CALL button. Identify your retailer code, and advise the Monitoring Center that you are making the call to verify VOCP operation. The Monitoring Center will respond with vehicle data and your location.
NOTE:
If the message Volvo On-Call not activated is present in the Driver Information Module, an acquaintance call will not be possible.