Symptom Troubleshooting

Symptom Troubleshooting: Interface dial buttons do not work

Interface dial buttons do not work

NOTE:

- Check the vehicle battery condition first. Testing and Inspection

- Check the connectors for poor connections or loose terminals.

- Make sure that the correct navigation DVD color and version are installed. The wrong navigation DVD or software version can cause a hardware malfunction.

- Inspect the navigation DVD for dirt or damage.

- Check any official Honda service website for more service information about the navigation system.

- Before troubleshooting, make sure you have anti-theft codes for the audio system and the navigation system.

- After troubleshooting, enter the anti-theft codes for the audio system and the navigation system.

1. Start the vehicle.

2. Go into the Detail Information & Settings select Unit Check, and use Hard Key test under Unit Check. Navigation System Diagnostic Mode (With Navigation)

Do the interface dial buttons work properly?
YES - The system is OK at this time.

NO - Go to step 3.


3. Turn the ignition switch to LOCK (0).

4. Remove the audio-navigation switch panel. Audio-Navigation Switch Panel Removal/Installation

5. Turn the ignition switch to ON (II).

6. Measure the voltage between interface dial 5P connector terminal No. 4 and body ground.

Is there battery voltage?
YES - Go to step 7.

NO - Repair an open in the wire between the driver's under-dash fuse/relay box and the interface dial.






7. Measure the voltage between interface dial 5P connector terminal No. 3 and body ground.

Is there less than 0.2 V?
YES - Go to step 8.

NO - Repair an open or high resistance in the wire between the interface dial and body ground (G401).






8. Turn the ignition switch to LOCK (0).

9. Disconnect the interface dial 5P connector and navigation unit connector B (32P).

10. Check for continuity between navigation unit connector B (32P) terminal No. 23 and interface dial 5P connector terminal No. 1.

Is there continuity?
YES - Go to step 11.

NO - There is an open in the wire between the interface dial and the navigation unit. Replace the affected shielded harness.






11. Check for continuity between navigation unit connector B (32P) terminals No. 23 and No. 25.

Is there continuity?
YES - There is a short in the wire. Replace the affected shielded harness.

NO - Go to step 12.






12. Substitute a known-good interface dial, Service and Repair and recheck.

Is the system OK?
YES - Replace the original interface dial. Service and Repair

NO - Replace the navigation unit. Service and Repair